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Team Highlights

Kansas City KS: As soon as I walked in the door I was instantly approached by Brittney. She was extremely helpful in my search for new jeans. I have recently put on weight and needed jeans that fit. I was not exactly sure of my size. I tried on probably 20 pairs of jeans and Capri's. She was super patient. Two other people working that day were super friendly, too. I love this kind of customer service!

Biloxi MS: Jennifer at the Edgewater Buckle went way above the call of service! I called the Buckle store the day before my day off. Jennifer answered the phone and I explained I was looking for denim after the birth of my baby. Jennifer set up an appointment for me the following day, before the store was open. Jennifer came in on her day off to help me. She ran all over the store, pulling merchandise for me to try. I even opened a Buckle credit card. Jennifer checked on me the following day to see if I was happy with my purchase and to say she pulled some shirts and shoes for me to try when I return to the store. It was a great experience!

Ann Arbor MI: I visited this store on Sunday and purchased about $500 in merchandise. Having recently lost a great deal of weight, I was unsure of most of my sizes. I was helped by Kaleigh, who was beyond helpful! She listened closely to what I was looking for, made suggestions and helped me find some great items. Plain and simple, she was fantastic! The entire Ann Arbor staff that day was terrific. The store started to get busy and they handled it like pros, clearly working as a team. Lisa was equally amazing, answering any questions her staff had; all the while making sure customers were taken care of. The ladies working that day were fantastic. They made it a genuine pleasure to shop. I will definitely shop at the Ann Arbor Buckle store again because of those four fantastic ladies. They earned the Buckle a repeat customer!

Peoria IL: The Peoria store is among the best Buckle stores that I have shopped at. Manager Erin was exceptional and helped me find everything that I needed, not caring that it was five minutes before closing time. Her professionalism should not go unnoticed and her willingness to help customers is among the best I've ever seen. The store was immaculately clean, smelled good, well organized and had great displays. Thank you!

Denver CO: I was impressed with the customer service at the Northfield Stapleton location. I called the Northfield Buckle to see if they had a style of jean I wanted. They told me yes and I was going to say goodbye when they asked me what size I needed. I told them and they asked me when I would be arriving so they could pull items for me and have them ready when I came in. I felt important, feeling like I had an appointment that I needed to go to. I think this is a wonderful option. When I arrived at the store, the jeans were in the fitting room and both salespeople were extremely helpful. I also had some jeans altered and was expecting to get them back in a week. I received a phone call a couple hours later telling me my jeans were ready. Best customer service I have had in a long time! Please recognize the Northfield Stapleton Buckle for the excellent customer service.

Charlotte NC: I've shopped the Charlotte Buckle for five years and have enjoyed each store manager. The Buckle has a positive store atmosphere and your staff is respectful and helpful. Manager Kammi is a great representative of the Buckle and I have introduced several friends to your store since the first of the year. Last night we were in the mall near closing time. Kammi opened the store back up to let us shop. Thank you providing Charlotte with great Buckle merchandise and store employees!

Brookfield WI: I brought in a pair of jeans that had three separate rips in them at the seams. I asked Melissa if I could exchange on them, expecting maybe a slight discount on a new pair. She did a full exchange on them and then helped me to find a new a pair. When I could not find my size, she took time to special order a pair and is having them shipped to my house. I was extremely pleased with my experience today and will definitely be back! Thank you.

Tigard OR: What a great experience I had at the new Buckle store in Tigard! Erin, the store manager, was more than helpful. She was knowledgeable of all of the jean products. I have never had such a great experience jean shopping as it is sometimes difficult to find jeans that work. Erin knew the type of jeans I was looking for and I ended up finding many jeans I loved. I will definitely be back!

Ames IA: A Guest called to share her positive experience with Amy at the Ames Buckle location. Guest purchased a pair of Miss Me jeans three weeks ago and, following first wash, a couple of the rhinestones came off. Amy returned the jeans and sent the guest a new pair. Guest expected to be told there was nothing we could do for her; but Amy let her know that we'd order a replacement pair. Guest was very impressed. Nice job!

Saginaw MI: The politeness and their willingness to help is phenomenal at the Saginaw Buckle. When I come in, they are ready to help and make sure what I purchase looks good on me.

Schaumburg IL: This was my first time in your store. I have a hard time finding jeans, so I went inside your store just to see what you had. I was overwhelmed by the selection and didn't know where to begin. Alisha helped me right away and we find two pairs I love. She was super nice and I'm looking forward to go return to the Buckle to buy Capri's. Thanks again and please thank Alisha for me.

Taylor MI: I called before my visit to the store and spoke to Dalya who asked my name and time I would be in. When I arrived, she had the jeans set aside in addition to other items she thought I would be interested in. I was initially interested in only jeans; but Dalya went above and beyond. I left with three shirts and ordered my jeans. I haven't received service like this as long as I can remember and I will return to the Taylor Buckle store.

Fayetteville AR: We shop the Buckle in Fayetteville. Chris has always greets us with a smile and is extremely helpful. Sarah helped us on this visit; she was amazing! We really appreciated their willingness to please and give helpful suggestions. We always enjoy shopping at the Buckle!

Fairview Heights IL: Sydney was awesome! I brought my mother to Buckle to get some new jeans. Sydney was so patient and helpful, even though my mother tried on 10 pairs and took 45 minutes to decide on a pair. Now my mother has a great pair of jeans and feels great when she goes out. She rarely gets anything nice for herself so to get such nice jeans is great; but to have such good help deciding on the perfect pair was a wonderful bonus. Thank you, Sydney and Buckle!