Charleston WV: Leah at the Charleston Buckle took time to explain fits for the Rock Revival jeans my wife tried on. Leah was patient and spent several hours with us as we shopped. Because of her exception service, we will return to the Buckle. Thank you, Leah.
Carroll IA: I had a great experience at your Carroll Buckle store. I have had such a hard time finding jeans to fit and Dawn helped me and made it easy! I will return and continue to refer family and friends to the Buckle. Dawn is an asset to your company.
Sanford FL: Kyle at the Seminole Town Center did a great job when I stopped in to look for jeans. I’m now the proud owner of Miss Me skinny denim! Thank you, Kyle!
Olympia WA: I just wanted to give a kudos shout out to Ashley in the Olympia Buckle store. As a senior manager within a customer service environment, I was extremely expressed when she assisted me, making me feel like I could wear pretty much anything in the store! I was looking for a fun outfit that I could wear to Seattle that didn't represent mom or work wear. Ashley helped me locate the perfect jeans and tops that I could choose from and still feel comfortable. I appreciate her help and hope that you will let her know!
Tacoma WA: This was my first time in a Buckle store and Ashlee was so great! I usually have a hard time finding shirts that fit as I have large shoulders and a long torso. As soon as my wife and I walked into the store Ashlee greeted us with a smile and asked if she could help us find something. We were going out that evening with some friends and I was looking for a new shirt. Ashlee was so helpful that I ended up with two new shirts, a vest and a belt! As we were leaving I told my wife that I have no doubt that had it not been for her wonderful customer service, I would not have spent any money in the store. Ashlee has made me a return customer for sure!
Kearney NE: I think I was the first customer to walk in to the Kearney store on Sunday. Mary was right there ready to help. She picked several jeans for me to try, and asked what I didn’t like about some. She then picked out some more for me. It was really nice not to have to leave the dressing room. Mary also picked out some tops and jewelry for me to try. I ended up buying a couple of things that I hadn’t really thought about. Mary is very good at her job.
Lexington KY: Tonight Josh waited on me. I'm not your typical Buckle customer. I'm over 50 and not in the best of shape; but like to dress in current styles like I saw in the window of the Buckle Store. Josh showed me several pairs of jeans, different shirt combinations, a couple of jackets and some shoes that all worked great for me. Even though I came in to just look, he made me feel like I was not only welcome in the store but he was genuinely interested in helping me learn about the clothes. He showed me how the different cuts ran and which ones would work best for me. Although I wasn't able to purchase anything tonight, he wrote down the jeans and shirts I liked and the sizes I needed. He was personable and a great salesman. I will definitely come back and purchase some of the clothes he showed me. Thank you, Josh.
Sanford FL: I went into Buckle for the first time ever and had to take minute to tell how impressed I was. Shannon greeted me very promptly and assisted me by answering my questions regarding the size in a certain brand I was looking for. Her product knowledge was excellent and she gathered several pair for me to try on and when I explained I didn't like the jeans I was trying on she offered helpful information as to an alternative product. I didn't purchase anything during my visit but Shannon was still very pleasant to me and gave me a card as an aid in remembering what I tried on and the sizes. AWESOME! Thank you.
Mays Landing NJ: My friend and I drove and hour and a half today to visit your store and we had an amazing experience. There were three sales people working and all of them could not have been nicer or more helpful! We will definitely make the trip again to shop the Buckle.
Wesley Chapel FL: I want to thank Susan and the store manager of Wesley Chapel for their help. My wife and, I with two young kids in tow, were trying to find outfits to wear for our Christmas photo scheduled for the nextmorning. We walked around the mall and found nothing stylish for a middle-aged couple. Then we walked past the Buckle right at closing time. The store manager could see a look of frustration on our faces. Long story short, Susan and the manager stayed open two extra hours and waited on us hand and foot until we were dressed to the tee for our photo. We spent close to $700 and were very pleased with the products and service. Again, send them a big thanks for all their help!
Carbondale IL: I have been admiring a pair of Miss Me jeans for a while now and decided to buy them. I went into the store and they didn't have my size. However, Alexander showed me a similar pair which I did purchase. While my fiancé was looking in the men's section, Alexander showed shorts and then capris. The first pair he showed me in each section, I fell in love with. He knew exactly my taste in clothes just by looking at me! Needless to say, I had only planned on buying one pair of jeans and ended up with jeans, shorts, capris, a top, and a shirt and jeans for my fiancé! I felt like I had my own personal assistant. I wasn't pressured into any purchase; but he made sure to let me know about new arrivals. After today's trip, I will definitely return to the Carbondale Buckle!
Frisco TX: I was impressed with the excellent assistance provided by Jacob. He was attentive, anticipated my needs and helped me pull together quite a few items for my trip to Cancun. Customer service like Jacob provided is rare today and certainly stands out. I will be back to shop at Buckle. Simply an outstanding job!
Mesa AZ: I was in your Superstition Springs store looking for the perfect top to wear to my husband’s graduation from security forces training in the Air Force. I recently had two babies so was very discouraged with shopping. Tiara approached me and asked if I needed help. I explained to her what I was looking for. She pulled lots of super cute tops for me to try on going above and beyond to help me, and I'm really picky. I wasn't originally looking for jeans; but decided to try some new ones. Tiara asked me the styles I like and pulled at least 15 different pairs! She found me the most perfect fit and I ended up getting three pairs! I have never been so satisfied with any shopping experience. I appreciated all her help and will be shopping there more often.
Carbondale IL: I wanted to thank my salesperson, Amanda. I don't usually shop in this store because it is out of my price range. I stopped in yesterday to look around. Amanda quickly greeted me and asked if there was anything she could help me with. I decided to go ahead and try on some jeans. Amanda was helpful in finding me a style that I liked that was within my price range. She made me feel comfortable in a store. I bought my first pair of jeans from the Buckle and I will definitely return in the future. Thank you Amanda and Buckle Team!
Naples FL: Brennan and Rachel at the Coastland Buckle were awesome! My wife’s birthday is tomorrow and they helped me with my shopping today. They even gift wrapped my Buckle purchase, including in the box gifts I purchased at another store. I appreciate their helpful attitude! Please pass on my appreciation.
St. Cloud MN: We had the opportunity to shop in your St Cloud store. I was shopping with my husband who has never set foot into the Buckle; but was getting gently harassed by our college age son and me that it was time to update the wardrobe. We entered your store and were greeted with extremely friendly, helpful staff. As we were looking at different styles and such we were assisted by a sales associate named Steve. He was phenomenal; he truly went above and beyond to assist us. At one point we were asking questions about the composition of the jeans and he said, “Well you know what, I am not sure; but let’s read the tag. It is always good to learn.” And he looked it up to see if there was spandex in a particular style. He also assisted us find a particular size and style of jean that our son might like. Our son was not with us. In the end, we ended up purchasing three pair of jeans and two shirts. Steve helped us judge sizes based on his own size and height (comparing him to our son), gave good recommendations and provided us with exceptional customer service. At one point he even asked if we thought our son would be interested in a position in Fargo. We will most definitely be back to shop in the St Cloud store, hopefully on the receiving end of Steve’s assistance! Your business should be commended for setting the bar for customer service, it most definitely did not go unnoticed by this customer! Have a great day.
Lancaster PA: My friend and I popped into the Lancaster Buckle store on our girls’ day out. Upon walking in, we were given a warm welcome. We checked out some of the denim in the back after browsing the store. One of the employees, Casey, checked up on us and pointed out how great the new Aztec printed Miss Me shorts were. He realized my friend was completely decked out in Buckle attire and guided her over to the Affliction table, picking up on her edgy style. He was kind, easygoing, helpful, and knowledgeable about the products we were interested in. We loved how real he was. I wanted to contact you to tell you how great my first Buckle experience was! The employees were awesome, especially Casey. Brad, the manager, even introduced himself. It's nice to have had such a wonderful shopping experience and find the perfect pieces missing from my closet. I'll definitely be coming back. I think I'm addicted to the store now. Thanks Casey!
Medford OR: Tabitha at the Medford Buckle deserves a pat on the back. My wife sent my son and me to the mall with instructions to buy jeans for my son. I didn’t have a clue. Tabitha stepped in and took over. She treated us well and my son is excited about his new jeans. Customer care like this should not go unnoticed. Thank you!
Dublin OH: I just had to tell you about a great shopping experience I had last week with Courtney at the Tuttle Crossing store. I honestly have never bought Buckle jeans before, but a friend wears them and is always telling me how great they are. So I went to the Buckle for new jeans. They were so unbelievably helpful in there and picked out sizes and styles for me after I described what I wanted. It was really a great, upscale shopping experience and I am not used to that when shopping for jeans.I then went to (another clothing store) where there were no associates and I had to fend for myself. Now I am hooked on Buckle jeans and service! Thanks.
Lombard IL: I was in your Lombard store twice this week once on Monday and once on Wednesday and I wanted to share my experience with you. On Monday, I walked in and was warmly greeted by your employee Emily. I was in a rush and needed some help in finding a pair of jeans because my other Buckle jeans had ripped. To make a long story short, Emily did a tremendous job in helping me and finding the perfect fit. I appreciate all her help. She mentioned I could bring in the ripped pair of jeans to see if they could repair them. Wednesday came around and I showed Emily my ripped pair of jeans and she kindly helped me with exchanging the product for the same pair. I also came across another one of your wonderful employees, Morgan. Morgan’s passion for the products at Buckle was exceptional. She helped me find a pair of shirts which I liked. I asked her if she could find another color online and add it to my online order. I've worked in retail for 10 years and am currently a student. Despite the fact that I rarely have time or money to shop, shopping at the Buckle is an enjoyable experience because of all these wonderful employees in your Lombard location. Thank you Emily and Morgan!
The Buckle, Inc.
2407 W. 24th Street
Kearney, NE 68845
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