Temecula CA: You have a star employee at your Temecula store. I was immediately greeted by Olivia. I was shopping for jeans and she grabbed pair after pair in different sizes and styles, making suggestions I might not have tried on my own. At the same time, she was helping other customers; but still made me feel like I was her first priority. Olivia was friendly, helpful and upbeat.
Las Vegas NV: I took my 10-year-old niece into the Las Vegas Buckle. She is very tall for her age and I knew the Buckle would be able to help. Cristiana was amazing! She provided a wide selection of styles and washes, every pair fit my niece perfectly. I purchased three pairs that day, and now have a list of additional denim I will purchase as Christmas gifts. Cristiana explained your military discount, too. Kudos to Cristina at the Fashion Show Buckle!
Des Moines IA: Thank you to a couple different people. A week ago, my daughter and I shopped the Buckle store at the Jordan Creek Mall. They were very helpful, as always. My daughter was looking for an outfit to wear to a concert. The employee began helping us and another gal jumped in as well and helped us. They were both very helpful and found us a very nice outfit for my daughter. We purchased a pair of jeans, pair of boots, flannel t shirt, denim vest and a necklace. The flannel shirt they did not have in our size, so the store did a special order. The shirt was to arrive before the concert the following Saturday. Great customer service at Jordan Creek Mall! We received the special order flannel shirt on Wednesday. When I opened the package, there was a hole in the shoulder of this shirt. I was frantic as I knew my daughter was expecting to wear this to the concert three days later. I called the Special Order department and explained what happened. Your Special Order team overnight shipped the shirt and it was on my doorstep on Friday. Thank you to the Special Order team for understanding how important Order team for understanding how important it was for my daughter to have the shirt for this special occasion. My daughter enjoyed the concert and got a lot of compliments on her Buckle outfit. We will continue shopping the Buckle and will let people know what good customer service we received.
Sterling Heights MI: My daughter and I shopped the Lakeside Buckle in Sterling Heights. We were greeted with a smile and taking care of by Kelly. She was just AWESOME! Kelly knew exactly what size pants and tops to bring to the dressing room for my 11-year-old daughter. I was in heaven, not needing to do anything but pay for our purchase and leave with a smile like the one we were greeted with! From start to finish, Kelly had a smile on her face and she will be and is the reason that we will make future visits to the Lakeside Buckle.
Houston TX: I shop at Buckle often; but I had the best experience ever tonight. Emily and Kelsey went out of their way to help me build outfits because the size I needed was a tough one and the styles I needed were already sold out. They both worked to dig out every option possible even helping me build layers. I made a purchase tonight and will be back again for holiday gifts!
Pittsburgh PA: This was my first Buckle experience, and it was excellent! My son shopped the Ross Park Buckle several days ago. The following day I went into the store to get Christmas gift ideas for my son. Marissa remembered him, remembered his size and what he was looking at. Marissa made my day! Please pass on my appreciation.
Wichita KS: I want to praise an employee who really helped me out with my new jeans. Her name is Stephanie and she works at the Towne East Buckle. I was stressing about getting jeans that would fit me, long legs and slender build. Stephanie sized me right up, starting pulling jeans off the shelf and got me into a dressing room. She was fantastic! I am closer to 60 than 50; but she assured me that the jeans would be fine, not to young looking and she was right. Stephanie was so helpful to me and the other customers in the store; I just wanted you to know.
Pittsburgh PA: My wife and were greeted by Anna. Marissa stepped in and helped both of us. Jenna made sure everyone in the store was taken care of. Because of the Ross Park Buckle team’s assistance, we left with a $400 purchase. Thank you, Buckle!
Rancho Cucamonga CA: Please pass on my compliments to your Victoria Gardens Buckle team. From T.J., the store manager, to Brittany who is my person shopper, Brie, Brandy, Bryan, Robert and everyone at the store provides excellent service. I am visually impaired and the Victoria Gardens team accommodates me when I shop and greets me when I walk by the store. I have a half dozen walking canes, each a different color and decorated with charms. The Buckle puts together outfits to coordinate with my canes. They go above and beyond in customer service and make me feel like family. Please recognize this special group of people!
Tuscaloosa AL: I want to thank your corporation and your store in Tuscaloosa. I was having some issues with a pair of jeans. The store manager Brandon went above and beyond out of his way to make sure I was taken care of and satisfied. I’ve always had good dealings with that store. I do appreciate it, and it’s nice to see a corporation doing that. Thank you.
San Antonio TX: Nicole at the North Star Buckle provided tip top service. She went above and beyond to assist my wife. Nicole stepped right in to help and we made a large purchase. We will return because of the service she provided! Thank you.
Merrillville IN: Today I had the most satisfying shopping experience when Kacie helped me shop for all my grandchildren. She was unbelievably competent. She had two of our grandchildren and their sizes in the computer; she then entered the other grandchildren as purchases were made to help facilitate future purchases. All in all, Kacie made Christmas shopping a breeze. Thank you.
Hurst TX: Thank you for the fantastic customer service that I received from Taylor and TJ. Taylor has helped me several times while shopping in this store and is very helpful and always encouraging with finding the right pair of jeans. During this shopping trip, TJ was assisting me and was equally as helpful. The entire staff there is fantastic! Thank you for making jean shopping a pleasant experience.
The Buckle, Inc.
2407 W. 24th Street
Kearney, NE 68845
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Mon-Fri 7 am - 9 pm CT
Sat-Sun 8 am - 5 pm CT
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