Advertising

Do you have a catalog?
Although a catalog is no longer available, you may sign up for the Buckle email updates.
How do I become a model for the Buckle?
All Buckle models are contracted through national modeling agencies. Please contact the agency nearest you. Buckle does not provide agency recommendations or referrals.

Corporate

How can I learn more about Buckle stock?
Visit the company section of this site for press releases and stock updates.
May I open my own Buckle store?
All Buckle stores are wholly owned and operated by The Buckle, Inc. We do not franchise or enter into other types of joint ventures and have no plans to begin franchising at this point in time. The company's expansion plans will continue to be from opening of new company owned and operated stores.

General

Forgot Your Password?
For your security, your password is completely confidential. If you forget your password, click the "Forgot your password or username?" link on the sign–in or account pages. We will ask you for your email address and the answer to your "Reminder Question." If answered correctly, we'll send you a link in an email message that will allow you to reset your password securely. If you do not remember the answer to your "Reminder Question," you can contact Customer Service (800–522–8090) for additional assistance, or you can email us via the Contact Us form that is available on this site. Please make sure to select "Technical Issues" from the drop–down menu.
How can I close my Buckle Credit Card account?

As a current Buckle Card guest, we want to make sure that you are aware of our current Buckle Card Rewards program. Buckle Cardholders earn one point for every net dollar* charged on their Buckle Card. For every 300 points in merchandise (excluding taxes and shipping) accumulated during the following periods, you will receive a $10 merchandise certificate on future purchases.

Your Buckle Card Rewards points can be earned in addition to your frequent shopper PRIMO card punches; essentially doubling your points or making every $300 worth $20 dollars off future purchases ($10 of Buckle Card rewards and $10 of PRIMO Card rewards).

If you still wish to close your Buckle Card account, please contact Comenity Bank (the bank who owns the Buckle Card accounts), toll free at 888-427-7786 (TDD/TTY 800-695-1788).

*The Buckle Rewards Program is provided by Buckle. Buckle may changes the terms of the Program at any time.

Having trouble applying for a Buckle Credit Card?
You may call Comenity Bank at 1-888-427-7786 (TDD/TTY 1-800-695-1788) or write to them at P.O. Box 182273, Columbus, OH 43218-2273. Customer Service Representatives are available to assist you between the hours of 8 a.m. and 9 p.m. ET Monday through Saturday.
How do I remove my name from your list?
You will find a "remove me" text link at the bottom of every promotional or merchandise email sent to you. Please click this link to be removed from our email database. If you do not have a Buckle email available and would like to be removed from our list, please send your request to webmaster@buckle.com. We will follow up with confirmation that your email address has been removed.
How do I make a gift card donation request?

High school and college alcohol and drug-free events:
Buckle supports area high school and college events that encourage a safe and fun environment for students through Buckle gift card donations in the amount of $25.

Requests must be submitted in writing on the sponsoring organization's letterhead. Please include event details, the sponsoring organization's Federal Tax Exempt Number, and your nearest Buckle store location by providing the city, state and mall name.

Mail your request to: Buckle Gift Card Donation Request, P.O. Box 1480, Kearney, NE 68848–1480.

To be considered, your request must be received six weeks in advance of the event date. Due to budget limitations, not all requests are granted. If approved, your gift card will arrive three weeks following receipt of your request. There is a limit of one $25 Buckle gift card per event.

Join Our Team

What is the minimum age you have to be to apply at the Buckle?
For store positions you must be at least 18 years of age to apply except in ID, IA, KS, MN, MT, NE, ND, SD which you need to be at least 17 years of age. To apply for all Freight Coordinator positions you must be at least 18 years of age to apply. For all Corporate Office and Distribution Center positions you must be at least 16 years of age.
How do I apply for a job?
Please visit the Jobs and Careers page on buckle.com and click on the "Buckle Career Center" button to search for jobs by zip code. Select the position you would like to apply for and complete the online application. We will communicate with you via email on the next step, once your application is complete.

Merchandise Selection/Availability

Does Buckle offer special orders/custom jeans?
The Buckle does not offer custom-made jeans at this time. You may contact a store to special order a product if the size was originally produced and if it is still available.
What if a style is out of stock after I've submitted my order?
Although we intend to only show you product available to order, from time to time, a style may go out of stock and ship from a store location. These orders will ship within 24 hours of being processed. If this occurs, you receive an email notification. Please contact Guest Services at 800.607.9788 for questions regarding these orders.

Shopping

Do you ship to military addresses?
Yes. We will ship via US Mail to all US APO/FPO military addresses.
How does the Primo card work?
The Buckle frequent shopper card is available both online and in all Buckle Locations. The card is redeemable through mail order and in all Buckle Locations. With every online order, you'll find enclosed our frequent shopper Primo Card with punches given for the purchase. You get one punch with each $10 spent on merchandise at Buckle store or online excluding tax and shipping cost. When your card is full, you may redeem it to save $10 off a future purchase. Redeem your fully punched card in any one of our 430 retail stores or at buckle.com.
May I buy and redeem Gift Cards online?
Yes, Buckle gift cards may be purchased and redeemed online at Buckle.com or in all Buckle Locations nationwide.

Purchase a Buckle Gift Card now
May I change my Buckle Card payment due date?
At this time, payment due dates are unable to be changed. If you have any questions about your credit card, please contact Comenity Bank at 1–888–427–7786 TDD/TTY: 1–800–695–1788
May I make payments to my Buckle Credit Card online?
Yes. Log in and access your Buckle Credit Card account to make online payments, check B–Reward points and view statements. You can also click "Buckle Credit Card" at the bottom of any page to view all Buckle Credit Card services available online.

Log in now
May I ship internationally?
Buckle has partnered with international shipping solution Borderfree, offering our merchandise to over 101 countries. You can now shop our site in your selected currency and see your complete order total, including shipping fees, customs, tariffs and taxes when you check out. Once you submit your order, the total is guaranteed at the exchange rate indexed at that time. You will not be charged any additional fees at delivery.
Does the Buckle have an alteration service?
Each Buckle store has an alteration specialist. They are able to hem jeans purchased in our stores. This is a free service to our guests. Please visit with your local Buckle store manager for additional information.

Contact Us

Buckle.com Phone Orders/Payment Questions:
Phone: 800-522-8090
Mon-Fri 7 am - 9 pm CT
Sat-Sun 8 am - 5 pm CT

Email: online.orders@buckle.com
Fax: 308-236-4493

Corporate Guest Services:
Phone: 800-607-9788
Mon-Fri: 8 am - 9 pm CT
Sat: 9 am - 8 pm CT
Sun: 12 pm - 6 pm CT

Email: guest.services@buckle.com
Fax: 308-236-4493

Buckle Credit Card Questions?
Comenity Bank
Phone: 888-427-7786
TDD/TYY: 800-695-1788

Corporate Office:
The Buckle, Inc.
2407 W. 24th Street
Kearney, NE 68845
Phone: 800-626-1255

Screenprinting Service:
Phone: 800-626-1255