Privacy & Security
Privacy & Security Policy
The Buckle, Inc. cares about the privacy of our Guests. Our goal is to provide the best shopping experience possible for our Guests, and we strive to achieve that goal through our Internet shopping experience. Buckle.com collects client information to enhance your shopping experience.
General Browsing
Buckle.com gathers navigational information about where our visitors go on our web site and information about the technical efficiencies of our web site and services (i.e. time to connect to our web site, time to download pages). This information allows us to see which areas of Buckle.com are most visited and helps us to better understand our Guests’ experience at Buckle.com. This helps us to improve the quality of our visitors’ online shopping experiences by recognizing and delivering more of the features, services and products our visitors prefer. In the process of gathering navigational information, non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected which will provide information regarding a visitor’s use of our web site (such as the time of a visitor’s last visit to a page on our web site).
If you cancel an order or do not complete an order, we may collect and use any email address or other information that you have entered as we would collect and use it if you had completed an order. For example, if you shop Buckle.com and leave the site without completing your order, we may follow up through email with a reminder.
Collection, Use and Disclosure of Personal Information
We collect information from you, which you provide to us at this web site when you establish or update an account, enter a sweepstakes, participate in a survey, shop online or create or send a wish list. Categories of information collected include name, address, email address, recipient’s email address, telephone number, credit card information and messages you create. This information is used to enable Buckle.com to deliver products that you have ordered, to fulfill requests that you have created, to contact you or the recipient(s) in the event of order or delivery difficulties, for verification, to respond to your inquiries and to deliver services and information about our products or web site to you. We use third parties to help us provide services, such as processing payments, monitoring site activity, conducting surveys, maintaining our database, administering and locating emails, and assisting in administering sweepstakes.
If you opt into our email list the information you provide (for example, name, email address, country, gender, and age certification) will be added to a database. The Buckle, Inc. may use that information for our own internal marketing purposes. We may request information from you about your fashion tastes, your hobbies or your music interests. This information will be collected from you directly and openly. Using the information you give us, we may contact you with information or special offers. We will not require you to disclose more information than is reasonably necessary to participate in an activity as a condition of participation. The Buckle, Inc. does not sell or disclose the personal information of any of our guests to outside third parties without the guest's consent.
Buckle.com continually strives to maintain compliance with legal regulations. If we become aware of or have a good faith belief that we must disclose information about you in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity, we will disclose specific information about you to the appropriate legal authorities in order to protect the users of our Web site, the site, and/or the public.
Prescreened Offers of Credit:
The Buckle, Inc. also shares and receives information about you from WFNNB, including, but not limited to information on your creditworthiness for private label credit card offers. This includes a credit preauthorization service that begins during checkout on Buckle.com. According to the FTC, this prescreening process does not have a negative effect on your credit report or credit score. If you prefer not to receive prescreened credit offers from Buckle and other companies, you may call 1-888-5-OPTOUT or visit www.optoutprecreen.com to limit access to your credit report information. According to the FTC, requests to opt out are processed within five days, but it may take up to 60 days before you stop receiving prescreened offers. If you later change your mind, you may use the same toll-free telephone number or website to opt back in.
World Financial Network Bank (WFNNB) issues and owns the Buckle Card credit card accounts. If you apply online for a Buckle credit card, you will be providing your personal information directly to WFNNB and the information you provide to WFNNB would be subject to WFNNB’s privacy policies. To view WFNNB’s privacy policy, click on the following link: Buckle Card - Privacy Policy.
We've partnered with Kenexa to assist with our recruitment process. If you create an account in the Buckle career center or submit an online job application to Buckle.com, you will be providing your personal information directly to Kenexa and the information you provide to Kenexa would be subject to Kenexa's privacy policies. To view Kenexa's privacy policy, click on the following link: Kenexa - Privacy Policy.
Privacy Policy for Minors
We value our relationship with our Guests of all ages. We welcome parents and their children to explore our site together and participate in our online drawings, free email newsletters, games, shopping and other promotional activities. In accordance with the Children’s Online Privacy Protection Act, we will not gather or use personal information from any Guest who indicates they are less than 13 years of age (or less than 18 years of age for residents of the state of Maine). We invite their parent or guardian to assist the pre-teen Guest in any sweepstakes or ordering activity online with Buckle.com. If we become aware that we’ve gathered personal information from a minor, we will remove that information from our records immediately.
Use of Cookies
Buckle.com uses a browser feature known as a cookie, which is placed on your computer. Cookies are small amounts of data that are transferred to your computer by our server. The cookies are stored on your computer’s hard drive and are used by Buckle.com to help track your clicks and pass information as you go through the pages within the Buckle web site and provide a more personalized experience. Buckle.com also uses cookies to help keep track of how many items you put into your shopping bag and to tell us whether you have previously visited Buckle.com.
Cookies allow Buckle.com to make our site more responsive to your needs, by delivering a better and more personalized experience to you. Most browsers automatically accept cookies. We do not recommend you disable your cookies.
Updating Personal Information
We prefer to keep your personal information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your personal information including billing and shipping information by logging in to Your Account.
Links
For your convenience, our web site may contain links to other sites. The Buckle is not responsible for the privacy practices or the content of such web sites.
Buckle.com’s Email List
Joining Buckle.com’s email list allows you to receive exclusive information about special offers, media events, new products and much more. If you’re not already registered, simply complete our sign-up form to receive these special messages. You may also opt-in to our email database through our physical stores at the cash register. Those names are electronically added in batch to our email database weekly. If you have opted-out of our email database in the past but have more recently opted back into our email database through the store register, we will renew your subscription at that time. If at any time you would like to stop future delivery of Buckle.com’s email messages, please follow the removal instructions located at the bottom of each email message. This will not prevent you from receiving email communications relating to any online order you place at Buckle.com, requests to participate in surveys about our products or other operational email communications.
Applicability of Privacy & Security Policy
This Privacy & Security Policy applies only to the information collected online at Buckle.com.
Questions or Changes in Policy
If you have questions or concerns with respect to our Privacy & Security Policy, please feel free to contact us through email at webmaster@buckle.com or by mail at:
The Buckle, Inc.
Attention: Privacy Manager
P.O. Box 1480
Kearney, NE 68848-1480
Should there be a material change in the categories of information collected at Buckle.com or a material change in how we use information collected at Buckle.com (whether a deletion or addition), for a thirty day period after the change we will note deletions with a strike-out and additions in italic type. Further, for this same period we will note [Revised] at the end of the revised sentence or sentences and update the effective date at the bottom of the Privacy & Security Policy. If you are concerned about how your personal information is used, please visit our site often for this and other important announcements about Buckle.com. If you have submitted your email address to us for email contact, we will notify you should our policy change. You will then have an opportunity to opt-out of any new use of your information.
Security Statement
We have made every effort to ensure that the information transmitted to us online is secure through the use of a secure server. With respect to online sales, the person whose name appears on the card must be the one who places the order. The Buckle uses secure sockets layer (SSL) encryption for securing communications and transactions across the Internet. The SSL protocol uses digital certificates to create and secure confidential communications “pip” between the purchaser and our web entity. Data transmitted over an SSL connection can not be tampered with or forged without the two parties becoming immediately aware of the tampering. A key or padlock icon in the lower corner of the browser window identifies the security mode of a browser. When the browser is running in “normal” mode, the key looks broken or the padlock looks open. Once an SSL connection has been established, the key becomes whole, or the padlock becomes closed, indicating that the browser is in “secure” mode. SSL is supported in the vast majority of browsers, which means that almost anyone with a browser can benefit from SSL encryption.
In addition, it is our policy not to send your credit card number via email. In fact, this is a practice we recommend you adopt in all of your internet activities.
Terms & Conditions
Thank you for visiting Buckle.com. The Buckle provides this site as a service to its guests. Please review the following basic rules that govern your use of our site. Please note that your use of our site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this site. Although you may "bookmark" a particular portion of Buckle.com and thereby bypass this agreement, your use of this site still binds you to the terms. Since Buckle may revise this agreement at any time, you should visit this page periodically to review the terms of your use. Should you have any questions concerning any of our policies, please contact us.
Legal Information
This website is expressly owned and operated by The Buckle, Inc. The website address for Buckle.com is 2407 W. 24th Street, Kearney, NE 68845. Unless otherwise noted, all design and content featured on Buckle.com–including navigational buttons and images, artwork, graphics, photography, text, and the like–are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Buckle.com. This website in its entirety is protected by copyright and applicable trade dress. The contents of our website and the website as a whole are intended solely for your personal, noncommercial use. Any use of our website and its content for purposes other than personal and noncommercial is prohibited without the prior written permission from Buckle.com. Do not reproduce, publish, display, modify, sell, or distribute any of the materials from Buckle.com. You may, however, download or electronically copy and print any of the page contents displayed on the site, but please remember that these are available for your personal, noncommercial use only. Should you choose to download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you.
Limitation of Liability
Given the unpredictability of technology and the online environment, Buckle does not warrant that the function or operation of this website will be uninterrupted or error–free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. As a visitor to and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. Buckle shall not be liable for damages of any kind related to your use of or inability to access this website.
Colors
We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
Indemnification
You agree to indemnify, defend, and hold harmless Buckle, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Correspondence
Although we will make every effort to respond quickly to applicable email messages, Buckle.com is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions. While we welcome your comments and feedback regarding Buckle.com, our merchandise and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information via this website or any email connection. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company through Buckle.com shall become and remain the property of Buckle. Any such disclosure or submission by you is a declaration of the full release of all proprietary claims and/or intellectual rights regarding your submission. However, we will not use your name in connection with any such materials, information, suggestions, ideas or comments unless we first obtain your permission or otherwise are required by law to do so.
Safe Shopping
Buckle.com endeavors to make your shopping experience as enjoyable, safe and secure as possible. We continually strive to make security a primary focus for all matters relating to buckle.com. Buckle Inc. is committed to securing our customers' personal information. One way we achieve this goal is by utilizing the latest encryption and password–protection technologies.
Buckle.com implements the latest, industry–standard security solutions in regard to all software and hardware that services the site. All transactions on buckle.com are conducted via our Secure Servers which encrypt all data and information during transmission using the highest possible levels of SSL–encryption technology.
In accordance with the Children's Online Privacy Protection Act, we will not gather or use personal information from any guest who indicates they are less than 13 years of age. We invite their parent or guardian to assist the pre–teen guest in any ordering activity online with Buckle.com. By creating a personal Buckle Membership Account, you are affirming that you are over 13 years old.
We recognize and respect the fact that your private information is important. We take seriously our responsibilities to protect it.
Contact Us
Questions?
Phone: 800-522-8090
Mon-Fri 7 am - 9 pm CT
Sat-Sun 8 am - 5 pm CT
Email: online.orders@buckle.com
Fax: 308-236-4493
Corporate Office:
The Buckle, Inc.
2407 W. 24th Street
Kearney, NE 68845
Phone: 800-626-1255
Screenprinting Service:
Phone: 800-626-1255
Buckle Credit Card Questions?
World Financial Network Bank
Phone: 888-427-7786
TDD/TTY: 800-695-1788