• US Store Locator
• Buckle Card Bill Pay
• My Account
• Sign In
• Help
• 

• My Bag (0)
• Wish List Search

Return Policy

We want you to be satisfied with your purchase. If you need to return merchandise you may return it by mail service to Buckle.com or return it to one of our Buckle stores. Some online merchandise is not returnable. If an item is not available to return it will list that on the product description page.

General Return Policy

• All credits on returns will be made directly to the credit card used in making the purchase.
• The original Online Purchase Receipt must accompany all returns.
• The merchandise must be returned in original condition for resale, unless it is defective.
• The merchandise must be returned within sixty (60) days from the date of purchase with vendor tags and price tags attached.
• The merchandise must be returned with vendor and price tags attached.
• Footwear must be returned in the original box, with stickers attached.
• Footwear must be in new condition (no wear on the inside or outside) unless defective.
• Any uncertainties about the style and fit of your footwear should be resolved before wearing them outside.
• Additional footwear care tips will be provided to you with your order.
• Shipping and handling charges are not refundable unless the merchandise is defective or the wrong merchandise was sent.
• No returns or exchanges on discontinued items.
• All Return/Exchange shipping charges must be prepaid.
• C.O.D deliveries are not accepted.
• Standard shipping charges on items selected for exchange (pending availability) will be paid for by buckle.com.

The care instructions on swimwear garments should be followed carefully. Swimwear returns must be:

• Accompanied by a receipt
• Returned within 30 days of purchase
• Have original tags and sanitary liners attached
• Unworn and in original condition, unless defective

How to Return Merchandise

Return in Store
If you are returning your purchase to a store, please bring the original Online Purchase Receipt and the credit card used in making the purchase. You may exchange your merchandise at any store or we will issue credit to the credit card used in making the purchase when the Online Purchase Receipt is present. You will not be able to receive cash back from a return of an online purchase. Without the Online Purchase Receipt, our store employees may have to obtain online order confirmation from the corporate office before a return or exchange can be completed. This process may delay the completion of your return.

Return through U.S. Mail to Buckle.com
If you are returning your purchase via any form of mail service, please follow the instructions on your Online Purchase Receipt carefully. Our packaging is designed so that you may use the same box to send us your return. You must prepay the shipping charges on your return; C.O.D. deliveries will not be accepted. You may not return items purchased in a store to Buckle.com through the mail.

Watch Warranty

Complete detailed warranty information is included with each purchase or is available upon request.

Fossil
Metro Service Center
10615 Sanden Drive
Dallas, TX 75238
Customer Service 800–842–8621

• 11–year limited warranty
• Warranty is good for 11 years from date of original purchase, unless otherwise stated on the warranty.

Billabong
Billabong Watches/OPI
Metro Service Center
10615 Sanden Drive
Dallas, TX 75238–1720
Customer service 800–842–8621

• 5–year limited warranty
• Warranty covers the following components: the watch movement, hands and dial.
• A copy of the receipt or dealer stamp is required for proof of purchase.

Diesel
Diesel
C/O O.P.I.
P.O. Box 851257
Richardson, TX 75085–1257
Customer service 800–969–0900
Repair/Warranty Service 800–842–8621

• 2–year limited warranty
• The 2–year warranty is a limited warranty, which covers primarily the movement and defects in workmanship, but not the normal "wear and tear".

Ecko
Callanen International
Attn: Repair Dept.
165 Water Street
Norwalk, CT 06854–3738
Customer service 800–248–3775

• 2–year limited warranty
• Ecko watches are warranted for a period of two years from the date of original purchase against all defects in material or workmanship.

Guess Watches
Callanen International
Attn: Repair Dept.
165 Water Street
Norwalk, CT 06854–3738
Customer service 800–248–3775

• 10–year limited warranty
• Warranty covers all defects in material or workmanship.

Kenneth Cole
Advance Watch Co. Inc
47–50 33rd Street
Long Island City, NY 11101
Customer Service 800–874–0907

• Lifetime limited warranty
• Warranty is lifetime–limited warranty against all defects in material and workmanship.

Roxy or Quiksilver
Quicksilver Technical Division/Watches
5600 Argosy #300
Huntington Beach, CA 92649
Customer Service 800–576–4004

• 2–year limited warranty
• Roxy has a 2–year limited warranty against all defects in material and workmanship.

The following branded watches are no longer under warranty:

Dkny

Dean
Danny Dean 213–413–4044

• 1–year limited warranty

Dickies
Lauren Cohen 718–391–8992
www.mz–berger.com

• 1–year limited warranty

Ducti

G–Shock
Casio Customer Service 800–962–2746
www.casio.com

Nixon
Customer Service 760–944–0900
www.nixonnow.com

• Limited warranty

Puma
Customer service 866–PUMATIME

• 5–year limited warranty

Reclaim/Bkle
Customer Service 805–682–8049

• 1–year limited warranty

Rusty
Customer Service 805–682–8049

• 1–year limited warranty

Vestal
Customer Service 949–631–7036
www.vestalwatch.com

• 1–year limited warranty