Order Inquiry

Where's My Order?
You may conveniently track your orders by clicking on the appropriate shipping company and entering the tracking number that you received in your shipment–confirmation email.

UPS [opens a new window]  |  FEDEX [opens a new window]  | USPS[opens a new window] 

Cancel or Modify an Order
If you would like to cancel or change an order that you've just placed, please call 800–522–8090 as soon as possible or email online.orders@buckle.com. We'll do everything we can to accommodate your request, however; items that have already shipped cannot be cancelled and must be returned or exchanged.

Missing/Damaged Merchandise
We apologize for any problems that may have occurred with your order. Please call Guest Services at 800–522–8090. We will try to assist you as quickly as possible.

Sales Tax
State and local tax laws regulate when sales tax must be collected and the rates at which to collect. The Buckle, Inc. will collect the appropriate amount of sales tax on all sales where applicable. Tax listed at checkout is estimated.

Coupons, Special Codes & Promotions
  • Buckle Credit Card Promotion:
    If you've been approved for the Buckle Credit Card, you qualify for 10% off your first Buckle purchase using your new credit card. The discount applies to online and in-store purchases.

Contact Us

Buckle.com Phone Orders/Payment Questions:
Phone: 800-522-8090
Mon-Fri 7 am - 9 pm CT
Sat 9 am - 8 pm CT
Sun 12 pm - 6 pm CT

Email: online.orders@buckle.com
Fax: 308-236-4493

Corporate Guest Services:
Phone: 800-607-9788
Mon-Fri: 8 am - 9 pm CT
Sat: 9 am - 8 pm CT
Sun: 12 pm - 6 pm CT

Email: guest.services@buckle.com
Fax: 308-236-4493

Buckle Credit Card Questions?
Comenity Bank
Phone: 888-427-7786
TDD/TYY: 800-695-1788

Corporate Office:
The Buckle, Inc.
2407 W. 24th Street
Kearney, NE 68845
Phone: 800-626-1255

Screenprinting Service:
Phone: 800-626-1255