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Technical Difficulties

The best (and fastest) way to reach us for technical inquiries is to email us via the Contact Us form that is available on this site. Please make sure to select "Technical Issues" from the drop–down menu. Please also provide us with as much information as possible regarding your question. This will help us find an answer as quickly as possible.

Your questions and requests for assistance are a top priority for us. We will do everything we can to find you relevant answers in a timely manner.

Browser Compatibility & Requirements

Buckle.com is best viewed with either Internet Explorer or Mozilla Firefox. The latest information for IE can be found here: http://www.microsoft.com/ie. More information on Firefox, including the latest download, can be found here: http://www.mozilla.com/firefox.

Javascript

Javascript is a "web-centric" programming language that allows a website to respond dynamically and quickly to a user's requests. Many of the coolest features on buckle.com are dependent on Javascript. The buckle.com team recommends that Javascript always be fully enabled when shopping buckle.com.

Instructions to enable Flash

Some special features on Buckle.com require the Macromedia Flash plug-in. You can get the latest version of the Flash Player at the Macromedia Flash Player Download Center at www.macromedia.com/go/getflashplayer.

Cookies

To offer the best possible experience on the site, Buckle.com uses "cookies"; a small, harmless text file stored on your computer that helps Buckle remember your preferences. Note that disabling cookies may prevent Buckle.com from working correctly. Please enable your cookies.

Accessibility

Buckle is dedicated to create the most enjoyable shopping experience possible for our guests. To support all our guests, we have made enhancements to Buckle.com to make it more accessible to those using assistive technologies.

How to access this site with assistive devices

In addition to HTML, Buckle.com features content in SWF and PDF formats. If you are having difficulty accessing this content with your assistive device, Buckle suggests you upgrade to the latest version of the Adobe Flash Player runtime for SWF content and Adobe Reader software for PDF files.

For users who have difficulty accessing PDF files on this site, you can download the latest version of Adobe Reader here: http://www.adobe.com/accessibility/products/reader.

It is important to maintain a current version of Flash Player, early versions prevented users from tabbing between the navigation bar and links elsewhere on the page. You can download the latest version here: http://www.adobe.com/go/getflash.

How to get further assistance

In the event you do experience difficulty trying to access Buckle.com with assistive devices, please contact internetsupport@buckle.com and we will make every effort to help you obtain the information you need.

For help regarding online orders, shopping and returns, please call Buckle Guest Services at 800-522-8090.

Helping us make our site accessible

We welcome your suggestions and comments. Please feel free to Contact Us with comments and suggestions about our site accessibility.