Contact Us
Email UsPhone: 800-522-8090
M-F 7 am - 9 pm CT
weekends 8 am - 5 pm CT
Fax: 308-236-4493
Corporate Office:
The Buckle, Inc.
2407 W. 24th Street
Kearney, NE 68845
Phone: 800-626-1255
Screenprinting Service:
Phone: 308-236-4461
Questions About Your Order?
Returns/exchange questions?
Phone: 800-522-8090
Buckle Credit Card Questions?
World Financial Network National Bank
Phone: 888-427-7786
TDD/TTY: 800-695-1788
Return Policy
We want you to be satisfied with your purchase. If you need to return merchandise you may return it by mail service to Buckle.com or return it to one of our Buckle stores. Some online merchandise is not returnable. If an item is not available to return it will list that on the product description page.
General Return Policy- All credits on returns will be made directly to the credit card used in making the purchase.
- The original Online Purchase Receipt must accompany all returns.
- The merchandise must be returned in original condition for resale, unless it is defective.
- The merchandise must be returned within sixty (60) days from the date of purchase.
- The merchandise must be returned with vendor and price tags attached.
- Footwear must be returned in the original box, with stickers attached.
- Footwear must be in new condition (no wear on the inside or outside) unless defective.
- Any uncertainties about the style and fit of your footwear should be resolved before wearing them outside.
- Additional footwear care tips will be provided to you with your order.
- Shipping and handling charges are not refundable unless the merchandise is defective or the wrong merchandise was sent.
Swimwear Return Policy
- Swimwear must be accompanied by a receipt.
- Swimwear must be returned within 30 days of purchase.
- Swimwear must be have original tags and sanitary liners attached.
- Swimwear must be unworn, and in original condition (absolutely no wear), unless defective.
- Instructions on care label must have been followed.







