FREQUENTLY ASKED QUESTIONS
Get what you want today, pay it on time in four payments, always interest-free.
Afterpay allows you to enjoy your new styles now and pay for them later in four easy interest-free payments every two weeks over a 6-week period.
It’s simple – shop buckle.com and select Afterpay as your payment at checkout. If you’re shopping in store, just tap your phone on the pinpad at checkout. If you haven’t used Afterpay before, you’ll need to set up an account. If you have, just log in and complete your purchase.
Keep in mind, all items need to be eligible to use Afterpay and a minimum purchase amount might apply. Also, there may be a few additional eligibility requirements to qualify.
You can use Afterpay on buckle.com
or in the store.
We currently only offer Afterpay to our guests who have U.S. billing and shipping addresses, a U.S. Visa or Mastercard (credit or debit), or American Express, and a U.S. phone number. Guests with international billing and shipping addresses and phone numbers won’t be able to set up an account with Afterpay.
Your first payment will be due at the time of purchase. The remaining three payments will be automatically deducted from your selected payment method every two weeks. If you’d like to make payments before they’re due, you can do so by logging in to your Afterpay account.
Afterpay orders are delivered within our standard shipping timeframe after you place your order.
You’re approved for a certain amount when you sign up and can check your pre-approved spend amount on the Afterpay app. Your spend amount could be up to $2,000 on buckle.com when using Afterpay.
Afterpay cannot be used when buying gift cards. If you purchase gift cards along with Afterpay eligible pieces, you will need to place two separate orders.
If something just isn’t right, you can return your Afterpay purchase in store or by mail for a refund. Make sure your return or exchange follows our Return Policy. Afterpay will then be notified of your return and will process your refund within 3-5 business days. Please don’t return your purchase to Afterpay.
If you’re having issues with your Afterpay purchase payment, contact Afterpay customer support at firstname.lastname@example.org
We’ll let Afterpay know when your refund is processed and then your payment plan will be automatically adjusted to reflect the new total starting with the fourth payment and then working backward. If your refund is larger than 25% of the total, Afterpay eliminates the fourth installment payment and applies any remaining amount to earlier payments.