Merchandise Availability

Inventory Online
We add new merchandise to buckle.com daily. In order to offer a wide variety of new styles and brands, we are not able to guarantee inventory if you leave the site without purchasing your selection. While shopping, you will notice that only the available sizes and colors will display. However, putting the merchandise into your shopping bag does not guarantee inventory. The merchandise will be reserved to you only after you check out. If an item is not available after you have placed an order, you will be notified via email.

Inventory Online vs. In-Store
Currently we offer most of our store merchandise on buckle.com. Occasionally, we offer styles and sizes on buckle.com that are not available in Buckle stores. In other cases, due to vendor policies, we are unable to offer select brands online that you may find in our retail locations.

Hard-to-Find Merchandise
If the product that you are searching for is not listed on buckle.com, it is possible that it has not yet arrived or has already sold out. Not all items are restocked when they sell out. If the item(s) you're searching for is not available online, please contact Guest Services to find out if it is available for special order through a Buckle store near you. Contact Guest Services at guest.services@buckle.com or call 800.607.9788.

Backorders
Although we intend to only show available product online, occasionally popular styles may become out of stock due to high demand. This may result in cancelled items on your order. If a backorder occurs on your buckle.com order and a second shipment is required, you will not be charged for ground shipping on your second order.

Contact Us

Guest Services:

Phone: 800.607.9788
Mon-Fri 8am - 9pm CT
Sat 9am - 9pm CT
Sun 12pm - 6pm CT

Email: guest.services@buckle.com
Fax: 308.236.4493

Buckle Credit Card Questions:

Comenity Bank
Phone: 888.427.7786
TDD/TYY: 800.695.1788

Corporate Office:

The Buckle, Inc.
2407 W. 24th Street
Kearney, NE 68845
Phone: 800.626.1255