Easy Returns

Return/Exchange to a Buckle Store

  • Present the buckle.com receipt and the original form of payment used for the order.
  • All credits for returns, or additional charges for exchanges, will be applied directly to the original form of payment.
  • No cash refunds will be issued.
  • No in-store credits on shipping or handling fees.

Registered Users

  • Visit buckle.com/returns and sign in to get started.
  • Select the items you are returning.
  • Print the pack slip and USPS label, then place items in a secure package.
  • When using Buckle's easy online returns, a $7 shipping fee will be deducted from the total refund.
  • Place a new order within 24 hours of initiating the return and Buckle will waive the $7 return shipping fee.

Guest Users

  • Visit buckle.com/guest/returns and enter your order number and the email address you used to place the order.
  • You will receive an email with a link to start your return.
  • After clicking the link in the email, select the items you are returning.
  • Print the pack slip and USPS label, then place items in a secure package.
  • When using Buckle's easy online returns, a $7 shipping fee will be deducted from the total refund.
  • Place a new order within 24 hours of initiating the return and Buckle will waive the $7 return shipping fee.

View Buckle's Return Policy

Contact Us

Guest Services:

Phone: 800.607.9788
Mon-Fri 8am - 9pm CT
Sat 9am - 9pm CT
Sun 12pm - 6pm CT

Email: guest.services@buckle.com
Fax: 308.236.4493

Buckle Credit Card Questions:

Comenity Bank
Phone: 888.427.7786
TDD/TYY: 800.695.1788

Corporate Office:

The Buckle, Inc.
2407 W. 24th Street
Kearney, NE 68845
Phone: 800.626.1255