General Return Policy
We want you to be satisfied with your purchase. If you need to return merchandise, you may return it to one of our Buckle store locations or to buckle.com via mail. Some online merchandise is not available for return. These items are noted on the product description page.
- Items must be returned within 60 DAYS from the purchase date with the vendor and price tags attached.
- Swimwear and Undergarment Return Policy: Garment can only be returned in new condition, not worn or washed, with original tags attached, within 30 days of purchase along with a purchase receipt.
- All returned merchandise must be in original condition, unless it is defective.
- If the items returned do not meet Buckle's return guidelines, all shipping charges associated with the return will be the guest's responsibility.
- Footwear must be returned in the original box.
- All credits for returns, or additional charges for exchanges, will be applied directly to the original form of payment.
- Shipping charges are not refundable unless the merchandise is defective or the incorrect merchandise was sent.
Mon-Fri 8am - 10pm CT
Sat 8am - 10pm CT
Sun 12pm - 6pm CT
Buckle Credit Card Questions:
The Buckle, Inc.
2407 W. 24th Street
Kearney, NE 68845